Privacy Policy
Last updated: 11/20/2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact customer support. This may include:
- Name and email address
- Billing information (processed by our secure payment processors)
- Trading data (imported from your connected broker accounts)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Analyze trends and usage in connection with our Service
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your broker credentials are never stored directly; we use secure tokenization methods.
4. Data Sharing
We do not sell your personal information. We may share your information with third-party vendors and service providers who need access to such information to carry out work on our behalf (e.g., payment processing, hosting).
5. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to the processing of your personal data or request that we restrict the processing of your personal data.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@ticksync.com.